{"id":11882,"date":"2025-03-13T13:57:58","date_gmt":"2025-03-13T12:57:58","guid":{"rendered":"https:\/\/www.traldisporta.com\/faqs\/"},"modified":"2025-08-19T11:56:29","modified_gmt":"2025-08-19T09:56:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.traldisporta.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"faqs\" data-id=\"12\" id=\"SR7_12_1\" class=\"rs-ov-hidden\" data-version=\"6.7.36\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_12_1-143\" data-key=\"143\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_12_1-143-27\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/www.traldisporta.com\/wp-content\/uploads\/2025\/06\/faqs_slide.jpg\" alt=\"\" title=\"\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_12_1-143-23\" class=\"sr7-layer\">FAQs<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_12_1-143-24\" class=\"sr7-layer\">Answers to the most frequently asked questions about our services<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_12_1-41\" data-key=\"41\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.traldisporta.com\/wp-content\/uploads\/2025\/03\/flecha_gris.png\" data-libid=\"8133\" data-lib=\"medialibrary\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cudHJhbGRpc3BvcnRhLmNvbS93cC1jb250ZW50L3VwbG9hZHMvMjAyNS8wMy9mbGVjaGFfZ3Jpcy5wbmc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.traldisporta.com\/wp-content\/uploads\/2025\/06\/faqs_slide.jpg\" data-libid=\"12104\" data-lib=\"medialibrary\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cudHJhbGRpc3BvcnRhLmNvbS93cC1jb250ZW50L3VwbG9hZHMvMjAyNS8wNi9mYXFzX3NsaWRlLmpwZw==\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\tSR7.PMH ??={}; SR7.PMH[\"SR7_12_1\"] = {cn:100,state:false,fn: function() { if (_tpt!==undefined && _tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_12_1\",el:[700,700,768,960,720],type:'standard',shdw:'0',gh:[700,700,578,439,271],gw:[1240,1240,1024,778,480],vpt:['-100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_12_1\"].state=true;} else if(SR7.PMH[\"SR7_12_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_12_1\"].fn,19);}};SR7.PMH[\"SR7_12_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1744367573140{padding-top: 80px !important;}&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_toggle title=&#8221;What is required to make shipments to Andorra?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221; el_id=&#8221;1486465455111-0cc2408f-96b7&#8243;]The required documentation for transit includes: detailed invoice, delivery note (if the invoice does not provide a breakdown), Excise Duties Accompanying Document (DAE) for goods subject to special taxes, and the global declaration letter where applicable.[\/vc_toggle][vc_toggle title=&#8221;Is a pro forma invoice sufficient?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">A pro forma invoice is not valid for this purpose. You must submit the final\u00a0 sales invoice.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Can a delivery note be used to clear goods through customs?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221; el_id=&#8221;1489502905062-f32a7618-e6e0&#8243;]<span style=\"font-weight: 400;\">No. A delivery note alone is not sufficient for customs clearance. It must be accompanied by a sales invoice.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Why does the invoice need to be addressed to Andorra? Isn\u2019t the delivery address enough?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]The invoice must be expressly addressed to Andorra because it is an export outside the European Union.[\/vc_toggle][vc_toggle title=&#8221;Is it mandatory to assign a value to gifts and samples for customs clearance? Can I declare a symbolic value like 1\u20ac?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">Customs regulations require that all shipments, including gifts and samples, be valued based on their actual commercial value.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Declaring a symbolic value like \u20ac1 may lead to customs intervention, sanctions, and retention of the goods.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Is the invoice sufficient for customs clearance?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221; el_id=&#8221;1489502905563-e29b0d23-e63e&#8221;]<span style=\"font-weight: 400;\">No. In addition to the invoice, other documents may be required, such as the Excise Duties Accompanying Document (DAE) for goods subject to special taxes, AEMPS authorizations for medicines, and additional letters.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> Submitting a global declaration letter is recommended to streamline the process.<\/span>[\/vc_toggle][vc_toggle title=&#8221;What is a tariff heading?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">A tariff heading is a commodity classification code established by the World Customs Organization, which determines the nature of the product and the applicable taxes and duties according to the destination country&#8217;s regulations.<\/span>[\/vc_toggle][vc_toggle title=&#8221;What is the global declaration letter and what is its purpose?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">The global declaration letter is a document issued by the exporter that certifies compliance with the specifications of the exported goods to the customs authorities. Its main goal is to protect markets from potentially hazardous products.<\/span>[\/vc_toggle][vc_toggle title=&#8221;What is the EORI number? Can customs clearances be made without it?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">The EORI number (Economic Operators Registration and Identification) is a European Union tax identifier required for economic operators involved in import\/export activities.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> However, in the specific case of the La Farga de Moles border crossing (Spain-Andorra), Spanish operators are exempt from presenting it.<\/span>[\/vc_toggle][vc_toggle title=&#8221;What are the DAE and DAT?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]<span style=\"font-weight: 400;\">The DAE (Export Accompanying Document) and the DAT (Transit Accompanying Document) regulate the movement of goods under suspensive regimes, meaning taxes are not paid initially.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">The DAE is used when goods have already left the country and taxes are settled at the destination.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The DAT applies to goods from third countries that have not yet paid the corresponding duties.<\/span><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What do the acronyms NRT, CASS and Trade Register mean, and what is their relevance?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221;]These are tax identification numbers used in Andorra to control import taxation:<\/p>\n<ul>\n<li>NRT (Tax Registration Number): Equivalent to the Tax Identification Number (NIF) in other countries.<\/li>\n<li>CASS (Andorran Social Security Fund): Identifies entities before the Andorran social security system.<\/li>\n<li>Trade Register: Registry where companies and commercial activities in Andorra are recorded.<\/li>\n<\/ul>\n<p>These registrations are essential for the Andorran tax administration, as they allow for the control and verification of import operations, ensuring compliance with tax obligations.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;8296&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;fadeInRight&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1744367573140{padding-top: 80px !important;}&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_toggle title=&#8221;What is required to make shipments to Andorra?&#8221; css_animation=&#8221;none&#8221; css=&#8221;&#8221; el_id=&#8221;1486465455111-0cc2408f-96b7&#8243;]The required documentation for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11884,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11882","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/pages\/11882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/comments?post=11882"}],"version-history":[{"count":2,"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/pages\/11882\/revisions"}],"predecessor-version":[{"id":12383,"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/pages\/11882\/revisions\/12383"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/media\/11884"}],"wp:attachment":[{"href":"https:\/\/www.traldisporta.com\/en\/wp-json\/wp\/v2\/media?parent=11882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}