{"id":12022,"date":"2025-04-07T18:46:10","date_gmt":"2025-04-07T16:46:10","guid":{"rendered":"https:\/\/www.traldisporta.com\/politica-calidad\/"},"modified":"2025-06-18T16:32:10","modified_gmt":"2025-06-18T14:32:10","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/www.traldisporta.com\/en\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]GRUP PORTA, dedicated to the transport and storage of goods, considers quality, environmental respect, and safety as strategic and priority factors to maintain a high standard in the provision of its services.
\nThe aim of GRUP PORTA\u2019s quality policy is to achieve full customer satisfaction by meeting their expectations after each service.
\nWe have achieved this \u2014 and will continue to do so \u2014 by applying our philosophy, based on the following principles:
\nAddressing each client\u2019s specific needs by providing the most suitable transport and storage solutions in each case.<\/p>\n

Meeting delivery deadlines with punctuality.<\/strong><\/p>\n

Caring for and supervising the goods throughout all phases of transport and storage.<\/p>\n

Quickly resolving any incidents and immediately informing the client.<\/p>\n

Offering friendly and courteous service at all times.<\/p>\n

This business strategy enables us to increase our market position day by day and differentiate ourselves from other competitors.
\nThe directive of this organisation is convinced that this can only be achieved through:
\nOngoing contact with clients to identify and understand their needs, using this as a foundation for the continuous improvement of our services.<\/p>\n

Using vehicles appropriate to the specific characteristics of each transport.<\/p>\n

Proper maintenance of our vehicle fleet.<\/p>\n

Constant focus on customer satisfaction, safety and health, environmental protection, quality, and the security of goods.<\/p>\n

Subcontracting transport services that meet the same standards as our own.<\/p>\n

Efficient transport and storage solutions, using environmentally respectful and economically viable technologies.<\/p>\n

Continuous staff training and awareness-raising to promote responsibility throughout the team.<\/p>\n

Total prohibition of alcohol and drug consumption.<\/p>\n

Preventing and reducing the environmental impacts of our activities, such as air and noise pollution or waste generation, by optimising the use of natural resources (diesel, electricity, etc.).<\/p>\n

Management System and Standards<\/strong>
\nOur Management System complies with the following standards:<\/p>\n