The corporate principles set out in GRUP PORTA’s Code of Ethics are rooted in the respect for legality and, consequently, in the commitment to comply with all applicable legislation, both external and internal, including:
Local and international environmental protection regulations, as also stated in the Group’s Quality Policy.
Obligations towards public bodies and authorities with which the companies maintain either direct or indirect relations.
GRUP PORTA also firmly commits to:
Fighting money laundering and preventing fraud, by adopting appropriate measures to avoid risk situations, especially through client identification policies and transparency.
Absolute rejection of corruption, bribery, and influence peddling.
Preventing conflicts of interest, which must be reported to the Directive and/or to the Criminal Compliance Officer and Internal Reporting System Officer (RCP/RSIIF) to allow appropriate decisions to be made.
A key element of the Code of Ethics is the management of human resources and relationships among GRUP PORTA personnel, based on respect for the dignity, integrity, safety, and health of individuals in their work environment.
Relationships with clients and suppliers must be professional, built on mutual trust and shared benefit, avoiding any deceptive or fraudulent behaviour.
GRUP PORTA is also committed to information protection and confidentiality—both its own and that of third parties—as well as to respecting intellectual and industrial property rights, adopting suitable measures in each case.
Internal Channel and Internal Reporting System Officer (SIIF)
To ensure compliance with the Code of Ethics and the Crime Prevention Plan, GRUP PORTA has established:
A designated Criminal Compliance Officer and Internal Reporting System Officer (RCP/RSIIF).
An ethical channel to report, in good faith and without fear of reprisal, any possible violations (email: canaletic@porta.ad).
This channel may be used to report:
Violations of the Code of Ethics or internal protocols.
Criminal, serious or very serious administrative infractions.
Labour breaches related to health and safety at work.
I. Internal Reporting System (SIIF)
GRUP PORTA declares that it has an Internal Reporting System, with TRALDIS PORTA EXPRES, S.L. acting as the data controller in accordance with applicable data protection laws.
Objectives:
Promote a culture of communication and integrity.
Prevent actions that may constitute violations of EU or national law.
Channels for reporting:
Email: canaletic@porta.ad
Postal mail: Polígon Industrial la Seu Carrer D, núm. 1 25700 La Seu d’Urgell
Written submission to the RCP/RSIIF
In-person meeting at the request of the informant (within 7 days maximum)
Verbal reports:
With the informant’s prior consent, the meeting may be:
Securely recorded, or
Fully transcribed and later validated by signature.
System features:
Confidentiality and data protection guaranteed.
Anonymous reporting allowed.
This is the preferred channel, but it is compatible with reports made to the Independent Authority for Whistleblower Protection, the European Public Prosecutor’s Office, or other competent bodies.
Internal protocol includes:
Receipt acknowledgment within 7 calendar days.
Response to the investigation within 3 months maximum.
Diligent logging of received information.
Right of the accused to be heard.
Presumption of innocence and right to honour.
Immediate reporting to the Public Prosecutor’s Office in case of evidence of criminal conduct.
II. Personal Data Processing
TRANSPORTES Y DISTRIBUCIONES, S.L.U. is the data controller of the information provided through the reporting channels.
Purpose: Manage reports received, initiate investigations if necessary, and apply corrective measures.
Legal basis: Legal obligation / Essential public interest (if sensitive data is involved).
Recipients: Competent judicial, fiscal, or administrative authorities.
Retention period:
Maximum of 3 months if no investigation is initiated.
Duration of corrective actions or legal proceedings, if applicable.
Deletion of false or irrelevant data unless criminal activity is suspected.
Rights of the informant:
Access, rectify, delete, limit or object to the processing of their personal data.
Requests can be made via postal mail (Polígon Industrial la Seu Carrer D, núm. 1 25700 La Seu d’Urgell) or email (dades@porta.ad).
Complaints may be submitted to the relevant data protection authority.
III. No Retaliation
GRUP PORTA explicitly commits to not carrying out any retaliation, threats or reprisals against individuals who, in good faith, report potential violations, and to implementing protection measures during the handling of each case.
IV. Exemption and Mitigation of Sanctions
If the whistleblower was involved in the violation but reports it before the official start of a sanctioning procedure, the competent authority may, through a justified resolution, exempt them from administrative sanctions—provided that the conditions set forth in the applicable legislation are met.